Refund policy

Returns

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging. You'll also need your receipt or proof of purchase.

To start a return, contact us at hello@blushwork.shop. Do not send items back without contacting us first, as unrequested returns cannot be accepted. Once your return is approved, we'll send you instructions on where and how to send your package. Return shipping costs are the responsibility of the customer.

Damages and issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. We'll evaluate the issue and make it right — either a replacement or a full refund, at your choice.

Non-returnable items

The following cannot be returned: beauty and personal care products, sale items, and gift cards. Please reach out if you have questions about a specific item.

Refunds

Once we've received and inspected your return, we'll notify you of approval. Approved refunds are issued to your original payment method within 10 business days. Bank processing may add additional time. If 15 business days have passed since your refund was approved, contact us at hello@blushwork.shop.